Snowboxx - Payment plan terms

Payment Plan Terms & Conditions

1. Multiple Payment Deadlines

   • Customers who select a payment plan will be provided with multiple instalment deadlines.

   • Each deadline corresponds to a specific amount owed.

2. Deposit & Booking Fee

   • The deposit and booking fee are 100% non-refundable from the point of booking.

   • These amounts secure your place and will not be returned under any circumstances.

3. Liability for Instalments

   • Once a payment deadline has passed, the customer is fully liable for the corresponding instalment amount, regardless of whether payment has been made.

   • If a payment deadline is missed, any funds already paid will be forfeited and are non-refundable.

4. Missed Payments & Chasers

   • If you miss a payment deadline, our team will send up to two reminder emails (“chasers”) to request payment.

   • These reminders will outline the outstanding balance and provide clear instructions for completing payment.

5. Failure to Pay

   • If the outstanding amount is not settled after two chasers, your booking will be automatically cancelled.

   • All amounts already paid (including deposits, booking fees, and any instalments) will be forfeited.

6. Contact for Support

   • If you or your group have any questions or concerns regarding your payment plan, please contact our team at info@snowboxx.com.